Terms Of Service

Terms Of Service

1. SERVICE SCOPE

The specific deliverables, posting frequency, platforms covered, and included revisions for your account are determined by the service tier you purchase (Starter, Growth, or Full Ninja). A detailed breakdown of your scope will be emailed to you upon signup as part of your welcome confirmation. If you have questions about what’s included in your tier, contact admin@socialmedianinja.club.

2. BILLING TERMS

By signing up for any service tier, you authorize Social Media Ninja to automatically charge your card on file on a recurring monthly basis for the duration of your subscription. If a payment attempt fails, we will not make repeated charge attempts on the same card. Instead, you may either:

  – Email admin@socialmedianinja.club to resolve the issue, or

  – Log in and re-subscribe using a new payment method.

Service may be paused until payment is successfully processed.

3. CANCELLATION POLICY

You may cancel your subscription at any time by emailing admin@socialmedianinja.club. Cancellations require 30 days’ notice. Your service will continue, and your card will be billed, through the end of the current 30-day notice period. No refunds are issued for the current billing cycle once work has begun.

4. CONTENT OWNERSHIP

Once content has been posted or scheduled to your account, it belongs to you. Content that has been created but not yet posted or scheduled (including drafts, unused graphics, or unpublished copy) remains the property of Social Media Ninja and is not transferred upon cancellation or non-payment.

5. TURNAROUND TIMES

Turnaround times, posting frequency, and revision rounds are outlined per service tier and provided in your welcome email upon signup. Standard turnaround expectations are listed on the pricing page for each package.

6. LIMITATION OF LIABILITY

Social Media Ninja is not responsible or liable for:

  – Changes to social media platform algorithms or policies that affect reach, engagement, or visibility

  – Account suspensions, bans, or restrictions imposed by third-party platforms (Facebook, Instagram, etc.)

  – Business outcomes, sales, or results that fall outside the direct scope of content creation and posting services

  – Any indirect, incidental, or consequential damages arising from use of our services

Our total liability in any circumstance is limited to the amount paid for services in the month the issue occurred.

7. CONTACT

For all billing issues, cancellations, questions about scope, or general support, email admin@socialmedianinja.club.